Refund & Cancellation Policy

At International Institute of Human Resources (IIHR), we offer professional services including HR Certification Programs, Payroll Courses, HR Training Programs, and access to learning resources.

This Refund & Cancellation Policy outlines the terms governing payments, cancellations, and refunds for all services offered through our platform.

By registering, enrolling, or making a payment on
www.iihr.edu.in,
you agree to this policy.

Nature of Services

IIHR provides digital and service-based offerings, including:

• HR Certification Programs (CHRG, CHRP, CHRM, SPHR)
• Payroll Training Programs such as
  Certified Payroll Professional (CPP)
• Online and classroom HR training
• Workshops, webinars, and live sessions
• Access to HR learning resources and materials

Explore certifications here:
HR Certification Courses

Access to services and learning resources is typically granted immediately after successful payment.

No Refund Policy

All payments made to IIHR are final and non-refundable.

This applies to:

• HR certification course fees
• Training programs (online, classroom, or self-paced)
• Workshops, webinars, and events
• Discounted, bundled, or promotional offers

Once access to course content, learning materials, or services has been provided, no refund requests will be accepted.

Reason for No Refund

This policy is based on the nature of our services:

• Immediate access to digital learning resources
• Availability of course materials and recorded sessions
• Access to certifications and training support
• No physical product return involved

Since users receive instant value upon payment, refunds cannot be processed.

Cancellation Policy

Users may request cancellation of enrollment at any time.

Important Conditions

• Cancellation will apply only to future services (if applicable)
• No refund will be issued for completed payments
• Access to course content may continue until the validity period ends

Workshops, Events & Training Programs

• No refunds will be issued once registration is confirmed
• Non-attendance does not qualify for a refund
• Rescheduling is subject to availability and management discretion

Duplicate Payments (Exception)

Refunds will only be considered in the following case:

✔ Duplicate Payment

• If a user is charged more than once due to a technical issue
• The issue must be reported within 48 hours of the transaction
• After verification, the duplicate amount may be refunded

Payment Security

All payments are processed through secure and trusted payment gateway providers.

IIHR does not store:

• Credit card or debit card details
• Banking credentials

All transactions are encrypted and handled by third-party providers.

User Responsibility

Before making any payment, users are advised to:

• Review course details and eligibility criteria carefully
• Understand the services and benefits offered
• Ensure the selected program meets their requirements

By proceeding with payment, users confirm that they have read, understood, and agreed to this policy.

Third-Party References

For additional HR knowledge and professional resources, users may visit:

• HRPA India – HR Professional Network Partner
• Education Charitable Trust Partner (IET)
• HR Knowledge Resource Partner
• IIHR Online Platform
• Digital Credentials Partner
• Basic HR Courses

Changes to This Policy

IIHR reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice.

Users are encouraged to review this page periodically.

Contact Information

International Institute of Human Resources (IIHR)

Website: www.iihr.edu.in

WhatsApp: Chat with Us

Head Office: Bangalore, Karnataka, India