Shipping & Delivery Policy

At International Institute of Human Resources (IIHR), accessible via
www.iihr.edu.in,
we provide professional services including HR Certification Programs,
Payroll Courses, and HR Training Programs.

This Shipping & Delivery Policy explains how users receive access to our services after successful payment.

IIHR operates as a digital learning platform. Therefore, all services are delivered electronically, and no physical shipping is involved.

By purchasing or enrolling in our services, you agree to this Shipping & Delivery Policy.

Nature of Services

IIHR provides digital, non-tangible services, including:

• HR Certification Programs such as
  CHRG, CHRP, CHRM, SPHR
• Payroll training programs including
  Certified Payroll Professional (CPP)
• Online and classroom HR training
• Workshops, webinars, and live sessions
• Access to HR learning resources and study materials

Explore basic HR courses here:
IHRM Online Courses

Since all offerings are digital, there is no physical shipment or courier delivery involved.

Delivery of Services

Upon successful completion of payment through our secure payment gateway, users will receive access to the selected course or service.

Delivery Process

1. Payment is completed successfully
2. User account is created or upgraded
3. Access is granted to selected course or program
4. Learning materials and benefits become available

Delivery is considered successful once the user can log in and access the purchased service.

Instant Access Policy

IIHR follows an instant delivery model:

• Access is typically granted immediately after payment
• Users can start learning without delay
• No shipping or waiting period applies

Access Timeline

While access is generally instant, in rare situations:

• Payment verification may take additional time
• Technical delays may occur

In such cases:

• Access will be provided within 30 minutes to 2 hours
• Users are advised to refresh or re-login

User Account Responsibility

To ensure smooth delivery of services, users must:

• Provide accurate registration details
• Use a valid email address
• Maintain login credentials securely

Users are responsible for accessing services through their registered account.

Delivery Confirmation

Delivery is considered complete when:

• User successfully logs into their account
• Purchased course or service is accessible
• All related benefits are activated

No separate physical delivery confirmation will be issued.

No Physical Shipping

As IIHR provides only digital services:

• No physical products are shipped
• No courier or logistics services are involved
• No tracking ID is generated

All services are delivered digitally through the platform.

Service Access Details

Once access is granted:

• Users can access course materials and resources
• Users can participate in training sessions and events
• Certifications may be issued upon completion (where applicable)
• Access remains valid for the selected duration

Live Training & Events Delivery

For live sessions, webinars, and events:

• Access details will be shared via registered email
• Joining links and schedules will be provided in advance
• Users must join using registered credentials

Third-Party References

For additional HR learning and resources, users may visit:

• HRPA India – HR Professional Network Partner
• Education Charitable Trust Partner (IET)
• HR Knowledge Resource Partner
• IIHR Online Platform
• Digital Credentials Partner

Contact Information

International Institute of Human Resources (IIHR)

Website: www.iihr.edu.in

WhatsApp: Chat with Us

Head Office: Bangalore, Karnataka, India